E-Commerce Supervisor (Jakarta Barat - Full Time)

Join Orang Tua Group, one of Indonesia's leading consumer goods companies, as our E-Commerce Supervisor in Jakarta Barat. In this pivotal role, you will drive our digital sales growth by optimizing e-commerce operations, enhancing customer experience, and leveraging data analytics to make informed decisions. With Orang Tua Group's commitment to innovation and customer satisfaction, this is your opportunity to shape the future of e-commerce in Indonesia.

As our E-Commerce Supervisor, you will oversee our online sales channels, including our website and mobile app. You will work closely with cross-functional teams to ensure seamless integration of e-commerce strategies with our overall business goals. This role offers a dynamic and challenging environment where your expertise and creativity can make a significant impact.

📋 Tanggung Jawab Pekerjaan

• Oversee and optimize our e-commerce platforms, including our website and mobile app, to enhance user experience and drive sales growth.
• Lead and mentor a team of e-commerce specialists, providing guidance and support to ensure high performance and customer satisfaction.
• Analyze sales data and customer behavior to identify trends and opportunities for improvement.
• Collaborate with marketing, product, and logistics teams to develop and implement e-commerce strategies that align with our business objectives.
• Monitor and manage our inventory levels to ensure optimal stock availability and minimize stockouts or overstock situations.
• Stay up-to-date with the latest e-commerce trends, technologies, and best practices to drive continuous improvement.
• Develop and implement KPIs to measure the performance of our e-commerce operations and drive continuous improvement.
• Build and maintain strong relationships with our e-commerce partners, including payment gateways, logistics providers, and marketing agencies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in e-commerce, with a proven track record of driving sales growth and improving customer experience.
• Strong understanding of e-commerce platforms, including Shopify, Magento, or WooCommerce.
• Proficient in data analytics tools such as Google Analytics, Tableau, or Power BI.
• Excellent communication and interpersonal skills, with the ability to lead and mentor a team.
• Strong problem-solving and decision-making skills, with the ability to work in a fast-paced and dynamic environment.
• Certification in e-commerce or digital marketing is a plus.
• Fluent in both English and Indonesian.

🛠️ Keahlian

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