Front Desk Receptionist

Point Town Abadi · 📍 Balikpapan, Kalimantan Timur · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 9.000.000 per month
Point Town Abadi is seeking a dedicated and professional Front Desk Receptionist to join our team. As the first point of contact for our guests, you will be responsible for providing excellent customer service and ensuring a welcoming atmosphere. This is a full-time position with a competitive salary and benefits package.

📋 Tanggung Jawab Pekerjaan

Greet guests and provide a warm welcome to our hotel.,Answer and direct guest inquiries and requests.,Check-in and check-out guests, and process payments.,Maintain accurate and up-to-date guest records.,Handle guest complaints and resolve issues promptly.,Coordinate with other departments to ensure smooth guest experiences.,Perform general administrative tasks as needed.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1-2 years of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and local language (Bahasa Indonesia).,Familiarity with hotel management software and systems.,Ability to work well under pressure and meet deadlines.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationMultitaskingAttention to detail
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